Sales Ledger
Guides, common issues and error messages relating to the Sales Ledger
53 articles
- Attach a remittance to a sales ledger cash posting
- Change the Default View for Transactions on the Sales Ledger
- Sales Ledger Transaction report does not run for one user - system freezes
- Set up a User as a Controller
- Sales account import fails due to an invalid user defined category
- Import customers from Pay and Bill
- Welcome letters fail to send
- Customer statement won't print
- Error - 'EDI invoice required but no ANA code on Address' when checking the rejected invoices audit report
- Reprint an invoice document
- Reverse a transaction using the Copy/Transfer functionality
- De-allocate transactions
- Multi Currency
- I cannot see my data/my data is missing
- Retire or re-instate retired Customer or Supplier accounts
- Problems in my Test Environment
- Transaction Filter Options in Version 5.7.3 and above
- Customer Import process has come across with incorrect data
- Unable to Regenerate Allocation Session
- Unable to override VAT
- Which report shows customer name, address and company number
- Account placed on Stop but this does not show in events
- Multiple Email addresses required on routing tab for customer/suppliers
- Transaction did not appear on the Aged Debt in a specific year
- Retire Customer Addresses
- Removing an Empty batch
- Postings showing in the incorrect week.
- Pending transaction cannot be deleted
- Interface batch did not post fully to postings batch
- CSV remittance import is defaulting the first line to a specific account
- Unable to cancel transaction
- Delete a transaction from a billing run
- Error: 'Locked by other allocation' when adding transactions to a payment run
- Attach a Document to a Transaction
- Error: 'Invalid Country Code' on a batch import
- Regenerate a Direct Debit BACS file
- Invoice authorisation not updating from email
- How to Forward Kiosk entries
- I can't create a Wheat Lab Specification for a new Wheat Type
- Error -'Invalid Credentials' when trying to login
- Cannot complete an allocation due to Error - Arithmetic overflow error converting expression to data type int
- Authorised transaction with no Authoriser
- Error - 'Cannot close until have updated previous periods from pending area'
- Error - 'Missing Transactional Data' when processing a transaction
- Transaction is against the incorrect store
- Error - 'Invoice batches in Generation State'
- Error - 'You can only perform this action on a transaction with no balance to reconcile' when trying to reconcile a transaction
- A batch in the interface will not Post, there are no Exceptions and appears to Validate successfully when clicking Post nothing happens.
- Exchange rates with imported transactions
- Error - 'The specified file does not exist' when trying to open a document attached to a transaction
- Error - 'No authorised order credits were found' when trying to post a credit
- Statements unable to select a specific controller on the tab user defined
- Ledger transaction failures — troubleshooting guideDiagnose and resolve ledger transaction failures in Safe Financials, including nominal code mismatches, batch rejections, and interface error patterns.