When trying to match an Invoice to a Receipt in the Invoice / Receipt Reconciliation screen you might run into an issue where the Balance to Reconcile field goes blank or to 0.00 and yet when you Click Apply to reconcile the transactions you receive the error message:
'You can only perform this action on a transaction with no balance to reconcile'
This is because one of the original transactions you are trying to reconcile is stored with a value to more than two decimals places, meaning that there is a 0.00X variance between the transactions.
Unfortunately there is no way to alter transaction values at this stage and so to resolve this issue Support will need to run a script on the database. Therefore please contact us, reference the title of this article and please include details of the transaction affected.