The user needs to have a Payment Proposal Limit set and that need to be equal to or more that the Stream Remittance Limit
You need to check the settings and amended where necessary.
User Payment Proposal Limit
Login in with the Supervisor Login
Safe Financials Toolbar
System Admin
User Setup
Find the relevant User from the list of Users
Double Click on the Username so that you can see which Companies that they have access too
Click on the Company required
On the Top Toolbar Click on Company and then Properties
Go to the Limits Tab
Right Click Modify records - amend the values in the limits as required.
The Apply to save any changes
Stream Remittance Limit
Login in with the Supervisor Login
Safe Financials Toolbar
System Admin
Setup
Company Details
Select the Company in the top pane
Controls Main Tab
Payments Sub Tab
Right Click Modify records - amend the values in the Stream Remittance Limit as required.
The Apply to save any changes