When importing EDI orders, you might notice some orders come across with a different order number format to what you would typically expect.
This is because of the Order definition used is incorrect and so the system is pulling a different order number sequence than expected.
The EDI import's Order Definition is determined by the Part code of the first line of the Import file and whether that Part code is Bulk or Bagged but it can also override those defaults if the product has an override for the EDI order definition.
If the Part code is left blank on the import, it cannot determine what Order definition to use and so selects the first one in the list, which most likely will be incorrect.
To ensure the correct order definition is used, make sure the data imported from the EDI files contains the correct Part codes which themselves are set to contain the correct order definitions.
If you require these orders removed from the system because of this issue, please raise a contact us, reference the title of this article and please include details of the orders affected.
