When logging into your hosted Citrix environment you should be able to see your application list, if you require Safe Financials but do not have it, or historically you had Safe Financials but it has disappeared you will need to raise a ticket with Support.
Therefore please contact us and reference the title of this article.
Once the ticket is raised, Support will reach out to the SAFE Hosted Services team who have the ability to change which user group your account sits in, this controls your access to applications and what you can see within the Citrix environment.
